Supplier eligibility and conduct standards
This policy governs supplier registration, verification, products, quotations, documents, buyer confidentiality, and responsibilities on Safira.id.
1. Supplier eligibility
Suppliers must represent a legitimate business entity, producer, distributor, or trader capable of supplying the products offered.
- Company identity, address, PIC, business category, and product information must be accurate.
- Accounts must not conceal another party or offer products not controlled without proper disclosure.
- Safira may reject profiles that are incomplete, misleading, or cannot be verified.
2. Company verification
Suppliers may be asked to upload business registration, tax documents, company profile, catalogue, certificates, capacity evidence, export experience, or other documents according to category and risk.
3. Products and quotations
- Product name, specification, origin, capacity, MOQ, lead time, and images must reflect actual conditions.
- Quotations must state realistic price, validity, Incoterms, payment, packaging, and supply limitations.
- Suppliers must disclose material changes to stock, price, certificates, or production schedules.
4. Buyer confidentiality and non-circumvention
Buyer identity, contact details, target pricing, and documents may be restricted. Suppliers must not use such information outside the process or contact buyers directly without appropriate approval.
5. Documents and compliance
- Documents must be lawful, legible, current, and not improperly altered.
- Additional certificates may be requested based on product category and destination country.
- Suppliers are responsible for relevant licensing, standards, export, tax, and legal obligations.
6. Policy enforcement
Violations may result in mandatory revision, product rejection, access restriction, suspension, blacklisting, transaction termination, or removal from the supplier network.